Home2 Suites By Hilton Lake Charles

It was in the perfect location. Didn't have to travel far to get to locations interested in. The upkeep was exceptional. It smelled and looked wonderful. Didn't get to interact much with staff being on the go, but the quick passes were pleasant and professional.

Amazing staff which started with the first person I talked to name Wendelyn.She made me feel like she was so happy to see me since we talked on the phone several days before I got there.Couldn’t wait to meet her to see the kind and very friendly person I had talked to.Everyday she greeted me with a smile and a cheerful hello.The assistant manager name Kayla was also very personal and friendly also.I felt like all the employees liked working together.Every employee would say hello.The breakfast was amazing with a large Selection to choose from—even cooked oatmeal and healthy toppings.Just like the rest of the staff Kathy who took care of the breakfast area was very friendly and kind. I didn’t need a suite but choose to stay there to surprise my daughter and grandkids who was staying there for a swim meet.Then I was happy it was a suite when I started using all that it had in it.The room was great and clean ,the bed was comfortable, couldn’t hear the tv from the room next to mine—every hotel should have the same window design because it prevented the sunshine from waking me up early in the morning.Didn’t need the Shampoo and conditioner but it was nice to have. The shower wash had a great smell and felt good on my body.The location was great also. Could drive a short distance for restaurants and shopping without all the business around the hotel and noise. Everything this hotel offered was great but what really made it great was the staff which I can say made me feel like family. Home 2 suites by Hilton in Lake Charles Louisiana was the best hotel away from home I have ever stayed at.

Very cozy

Very close to casino. Very lit parking lot. Elevator didnt take long at all.

Location and the staff was fantastic